Reception & Administration Clerk
Nestlé Malta Ltd, Lija
Full Time
Are you an administrative clerk who possesses a mixture of customer-orientation and strong problem-solving skills and who is willing to work in a fast-paced environment? We offer the opportunity to join our team, whose mission is to guarantee excellent service and smooth operations.
Fluency in Maltese and English is essential for this post; application without this requirement will not be taken into consideration.
Key Responsibilities:
- Efficiently manage incoming telephone calls and requests at the main reception desk, ensuring a courteous and customer-focused approach for both internal and external inquiries;
- Perform routine clerical and administrative tasks related to reception duties, visitor management, courier services, and the organization and maintenance of both paper and electronic files.
- Uphold office security by adhering to safety protocols and controlling access at the reception desk, including maintaining the security barrier, visitor logbook, and issuing visitor badges.
- Respond to messages and comments in the social media inbox, updating template responses as necessary in collaboration with the Community Brand Manager (CBM).
- Prepare hampers and other promotional materials for both internal and external stakeholders.
- Oversee reception cash handling in coordination with the Accounts and Warehouse departments. Address issues and provide assistance as requested by visitors and staff.
- Undertake other duties as assigned that are deemed appropriate for the role.
Key Capabilities:
- Fluent in Maltese and English
- Excellent communication and customer handling skills
- Computer literacy (MS office tools)
- Digital understanding.
- Reflect the Company's Corporate image in the handling of activities, care of the work environment and presentation and information to customers/consumers
Education and Experience:
- Relevant diploma/ years of experience in general administration, secretarial duties or similar education
- Exposure to the busy fast paced environment with a customer facing role
- Knowledge of Nestlé products will be considered a plus
Email your application to [email protected] including a Cover Letter and latest CV.